Frequently Asked Questions
How do I find shelter?
Please call us at 800-495-8078.
Our 24-hour Hotline is the gateway to our services, including shelter. From a safe place, please call our hotline to inquire about shelter.
What is the cost for services?
All services are provided free of charge.
Are your services confidential?
Yes. Our services are strictly confidential and all our staff and volunteers undergo training to ensure they abide by confidentiality and ethics standards.
What if I have an emergency and the line is busy?
Who can access services?
Victims of domestic violence.
Do I have to give my name over the phone?
No, you may use an alias.
Do you offer services for men?
Yes, we provide services to all victims of domestic violence. Emergency shelter for men is separate from women's facilities.
Do you offer services in another language?
Can I bring my pet to the shelter with me?