Job opportunities at KCWS

Counseling Services Manager

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Overview: Responsible for the oversight of residential and non-residential counseling. Responsible for onsite management of adult and child mental health services and child support services. Oversees and provides individual and group counseling for victims of domestic violence and their children. Supervises the mental health interns and mental health volunteers. Represents the agency in a positive and professional manner by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. •Provide counseling and direct services to clients, family members, and other affected persons who are victims of domestic violence. •Facilitate individual and group counseling sessions. •Provide oversight for therapeutic groups and activities. •Assess needs of clients and develop treatment plans and goals. •Ensure the organization and maintenance of the supplies for therapy. •Create appropriate approaches to reach the underserved community. •Document all services provided to clients according to agency requirements and guidelines. •Complete work within ethical standards, professional guidelines and agency policies, including confidentiality and a victim-centered approach to service delivery. •Provide advocacy to clients as needed in dealing with domestic violence and sexual assault. •Attend training to meet the education requirements of the agency. •Work to build collaborative efforts within the community to assist victims of crime. •Participate in continuing education programs to facilitate the expansion of knowledge with regards to volunteer management, victim issues, and counseling. •Provide leadership with regular reports including information, statistics, and performance measures for grants. •Responsible for the oversight, development, and facilitation of the counseling program. •Supervise all mental health interns. •Assist in crisis intervention when needed including, answering hotline calls, performing client intakes and other related duties. •Serve on-call as a mental health professional. •Serve on-call for client issues on a scheduled rotation. •Provide hotline coverage when needed. •Complete additional duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to calculate figures and apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office programs and data management programs. Education/Experience: Master’s Degree Required, Current Counseling License Required (LPC-intern, LPC, LPC-S, LMSW LCSW, LMFT-A, LMFT, LMFT-S). Specialized Training: •Master’s degree in social work or related human services field preferred •Current counseling of social work licensing required. (LPC-intern, LPC, LPC-S, LMSW LCSW, LMFT-A, LMFT, LMFT-S). •Minimum of 1 year of supervisor experience preferred. •Bilingual in English and Spanish preferred •Experience in general administrative office skills •CPR and First Aid certification •Valid driver's license Knowledge, Skills and Other Abilities: •Ability to work flexible hours including on-call rotation •Ability to work hours other than 9 a.m. to 5 p.m. Monday through Friday. •Knowledge of the dynamics of domestic violence and related issues, and ability to be understanding and sensitive to client needs. •Ability to respond to and handle crisis situations. •Ability to evaluate and interpret information and render non-judgmental and non-discriminatory decisions •Ability to provide crisis counseling and emotional support to clients as needed •Oral communication skills •Written communication skills •Listening skills •Documentation skills •Ability work as a contributing member of a team. •Ability to work with minimal supervision and respond to supervision in a positive manner •Ability to collaborate and work effectively as a team player •Ability to complete word processing and data entry •Knowledge of local community resources preferred •Knowledge in the use of Microsoft Office applications •Knowledge and skills in the use and general user level maintenance of a desktop personal computer or laptop •Ability to navigate and use internet-based web services and websites. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must regularly lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places; contact with pets; and toxic or caustic chemicals. The noise level in the work environment is usually moderate. KCWS operates a pet shelter. The employee may be exposed to animals including but not limited to cats and dogs. ADHERENCE TO THE PHILOSOPHY OF KENDALL COUNTY WOMEN’ SHELTER •Employee must demonstrate knowledge of and performance in accordance with the philosophy of compassion, caring and respect for the welfare and dignity of others. •Must display a non-judgmental acceptance of all clients/volunteers/staff/coworkers. •Establish and maintain good rapport in working relationships. •Display appropriate and consistently positive attitude. •Remain composed during stressful situations.